1. Who you are contracting with
AI Podcast Lab (the “Service”) is operated by Daniele Zotta, a private individual established in Italy (“we”, “us”, “our”).
- Email: [email protected]
- Postal address: Via Cesare Battisti 36, 38053 Castello Tesino (TN), Italy
By creating an account or using the Service you accept these Terms. If you do not accept them, do not use the Service. These Terms, together with the Privacy Policy, the Cookie Policy, and the Refunds and Cancellation Policy, form the whole agreement between us.
2. Your account
You must be at least 18 years old and able to enter into a binding contract. The Service is not offered to children.
You must give accurate registration details, keep one account per person unless we agree otherwise in writing, and keep your password confidential. You are responsible for everything done through your account. Tell us promptly at [email protected] if you believe it has been accessed without your permission.
Email addresses are unique to one account. We may refuse a registration that duplicates an existing one.
Registration is completed by confirming your email address. We send a link to the address you give; until you open it the account is inactive, cannot be signed in to, and carries no credits. Links expire after three days and a fresh one can be requested at any time. An account that is never confirmed is deleted. Give an address you can actually receive mail at — it is how we send password resets, billing notices, and any change to these Terms.
The sign-up, log-in, and password-reset forms carry an automated anti-abuse check. You must not attempt to circumvent, script around, or automate submissions to it.
3. Plans, credits, and billing
The Service is metered in credits. Every plan includes a monthly credit allowance:
- Free — €0, 15 credits per month, Draft audio quality only.
- Creator — €4 per month, 100 credits per month, all audio qualities and web research.
- Pro — €9 per month, 300 credits per month, all audio qualities and web research.
You may also buy a one-time credit pack without starting or changing a subscription. Purchased credits do not expire, are used after the credits included with your plan, and do not by themselves unlock Premium or Excellent audio or web research.
Credits are consumed as follows: one credit per script draft or revision, or two when web research is enabled; and, per billable minute of audio, one credit at Draft quality, three at Premium, and six at Excellent. Billable audio length is the longer of the selected episode length and the saved script's estimated spoken length.
Credits are reserved when a job is queued, charged when it succeeds, and refunded automatically to your balance if it fails. Credits have no cash value and cannot be exchanged, transferred, or sold. Included plan credits do not roll over and reset at the start of each billing period; purchased top-up credits do not expire.
Paid plans renew automatically each month until cancelled. Prices are shown in euro. Depending on your location and status, VAT or other taxes may be added at checkout and shown before you confirm payment.
Payments are processed by Stripe Payments Europe, Ltd. We never receive or store your full card details. Your use of Stripe's checkout is also subject to Stripe's own terms.
We may change prices, allowances, or credit costs. Changes affecting a paid plan take effect at your next renewal and we will tell you by email at least 30 days beforehand. If you do not accept a change, you may cancel before it takes effect.
4. Cancelling and refunds
You can cancel a paid plan at any time from your profile, through the Stripe billing portal. Cancellation takes effect at the end of the period you have already paid for; you keep access until then. Your statutory right of withdrawal and our refund practice are set out in the Refunds and Cancellation Policy, which forms part of these Terms.
5. Your content
“Your Content” means everything you put into the Service: titles, talking points, pasted text, source URLs, scripts you write or edit, and revision requests.
You keep all rights you already have in Your Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, and transmit it, including to the AI providers listed in section 8, strictly for the purpose of operating the Service for you. This licence ends when you delete the content or your account, except for backups still in rotation.
You are responsible for the rights. You confirm that you own Your Content or have permission to use it, including any article, transcript, or text you paste or link to. Supplying a URL does not give you the right to reproduce what is behind it. Do not submit material you are not allowed to reproduce, and do not submit other people's personal data without a lawful basis.
6. Generated scripts and audio
As between you and us, you own the scripts and audio files the Service generates for you, and you may use them commercially, subject to these Terms and to your having the rights to the source material you supplied.
You must understand the following before you publish anything:
- Output is not unique. AI models can produce similar or identical output for different users from similar prompts. We cannot and do not grant you exclusivity over generated text or audio.
- Output is not verified. Scripts may contain errors, invented facts, or misattributed statements, including when web research is enabled. Citation links are review aids, not a guarantee of accuracy. Check anything you publish.
- Output may infringe. We do not warrant that generated material is free of third-party rights. You are responsible for clearing it before publication.
- Voices are synthetic. All narration is machine-generated. Where you distribute an episode, keep that disclosure visible to listeners, and comply with any AI-labelling obligation that applies to you, including under the EU AI Act.
We may use aggregated, non-identifying technical statistics (such as job counts and failure rates) to operate and improve the Service. We do not use Your Content or generated output to train our own models.
7. Acceptable use
You must not use the Service to produce, store, or distribute material that:
- breaks any applicable law, or infringes anyone's intellectual property, privacy, or personality rights;
- imitates the voice, identity, or likeness of a real person without their documented consent, or presents synthetic audio as an authentic recording of a real person;
- is deceptive election, health, or financial content, or deliberate disinformation;
- harasses, defames, threatens, or incites violence or hatred against anyone, or targets a person or group on the basis of a protected characteristic;
- is sexual content involving minors, or sexual content depicting a real identifiable person without consent;
- promotes self-harm, weapons manufacture, or serious criminal activity.
You must also not:
- circumvent, reverse-engineer, or automate around credit limits, plan restrictions, or rate limits, or create multiple accounts to obtain extra free credits;
- resell, sublicense, or offer the Service itself to third parties as your own product;
- submit content behind a paywall or access control you are not entitled to reproduce, or use the Service to scrape sites at scale;
- probe, disrupt, or overload the Service or its infrastructure, or upload malware.
Independently of these Terms, your use is also bound by the usage policies of the AI providers that process your requests.
8. AI providers and processing
The Service does not run its own models. To write a script or render audio, we transmit the relevant parts of Your Content to third-party AI providers — currently OpenRouter and, through it, the underlying model providers, or OpenAI where configured — and, when you enable web research, to a managed search provider. Details of who receives what, and on what legal basis, are in the Privacy Policy.
These providers are independent third parties. Their availability, model behaviour, and pricing can change without notice, and a change on their side may alter or interrupt the Service.
9. Availability and changes
We aim to keep the Service available but do not promise uninterrupted operation. It may be unavailable for maintenance, provider outages, or reasons outside our control. We do not offer a service level agreement.
The Service is operated by one person and is offered on an evolving basis. We may add, change, or withdraw features. If we withdraw the Service entirely, we will give you at least 30 days' notice by email so you can download your episodes, and we will refund any prepaid period you cannot use.
10. Suspension and termination
You may stop using the Service at any time and ask us to delete your account as described in the Privacy Policy.
We may suspend or terminate your account if you seriously or repeatedly breach these Terms — in particular section 7 — if we are required to by law, or if your use exposes us or other users to legal or security risk. Except where the breach is severe or unlawful content is involved, we will warn you first and give you a chance to put it right. Where we terminate without cause, we refund the unused part of your current period.
On termination your episodes and audio files are deleted. Download anything you want to keep first.
11. Disclaimers
Except for the guarantees that consumer law gives you and that cannot be excluded, the Service is provided “as is”. We do not warrant that it will meet your requirements, that output will be accurate, original, or fit for a particular purpose, or that defects will be corrected.
Nothing in these Terms limits your statutory rights as a consumer under Italian or EU law, including the legal guarantee of conformity.
12. Liability
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for intent or gross negligence, or for anything else that cannot lawfully be limited.
Subject to that, our total liability to you for all claims arising in any twelve-month period is limited to the greater of the amount you paid us for the Service in that period and €50.
We are not liable for loss or damage that was not foreseeable, for loss of profit, revenue, audience, or goodwill, or for any consequence of your publishing generated material — including its accuracy, its originality, and any third-party rights in it. Those consequences are yours under sections 5 and 6.
If you use the Service in the course of a business, you also agree to indemnify us against third-party claims arising from Your Content or from your breach of these Terms. This indemnity does not apply to consumers.
13. Changes to these terms
We may update these Terms. If a change materially affects your rights or obligations, we will tell you by email at least 30 days before it takes effect. Continuing to use the Service after that date means you accept the new version; if you do not, cancel before it takes effect and we will refund any prepaid period you cannot use. The date at the top of this page always shows the current version.
14. Governing law and disputes
These Terms are governed by Italian law. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you may bring proceedings in the courts of that country. Where you are not a consumer, the courts of Trento, Italy, have exclusive jurisdiction.
Please write to [email protected] first — most issues are settled that way. Consumers in Italy may also use the out-of-court conciliation procedures offered by the Chambers of Commerce or by accredited consumer associations. (The European Commission's online dispute resolution platform was discontinued in July 2025 and is no longer available.)